The information we may collect from you includes:
- Name, date of birth and gender
- Email and postal address
- Driver’s license number and/or passport number
- IP address
- Telephone number
- Payment information (such as credit card or bank details), your financial and transaction details associated with bookings, services
- Special needs and/or preferences
Why do we collect personal information?
Cultura Lingua International may use your personal information to effectively administer records, accounts and financial transactions and, to assist our internal administration and operations including accounting, records keeping, archiving, systems development, and staff training.
When do we disclose personal information?
Cultura Lingua International takes the privacy of personal information very seriously. Such information will not be disclosed to third parties that are not directly involved or associated with our business unless:
- An emergency exists where disclosure of such information will assist in the response
- A law enforcement agency or a person duly authorised by law requests the disclosure of such information for bona fide reasons
Your personal information may be used by Cultura Lingua International for direct marketing purposes where, in the absence of an objection, implied consent is assumed.
Opting out of direct marketing
If you do not wish to receive direct marketing information from Cultura Lingua International, please write to admin at clinternational.com to update your preferences.
Please note that if you make such a request, we may still need to use your personal information to provide you with the services and products you have requested as a customer.
Website cookies and digital services
Some information is also generated and collected whenever a page is accessed on our website that records information such as the time, date and specific page. We may collect such information for statistical and maintenance purposes that enables us to continually evaluate our website performance. Some parts of our websites also use “cookies”.
A “cookie” is a small text file that is placed on your computer’s hard drive by a web page server. Cookies store information about the use of our website and are used to identify new or previous visitors to the website and which pages have been accessed. Most web browsers are set to accept cookies, but this function can usually be disabled if you wish. Please note that if you do disable this, all functionalities on our websites may not be available to you.
Making a complaint
If you wish to make a complaint about our handling of your personal information, please send a written complaint to admin at clinternational.com